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The Help Desk

I just finished writing an article on customer help desks, and after researching six large companies, speaking with their various employees, and examining their methods, all I can say is “sitcom”. If any of these companies hired Charlie Sheen, they could branch out to reality TV and have the hottest new show of the decade…. Read more »

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We’ll keep your résumé on file

Email is a great invention, even though it may one day end the long and happy life of the US Postal Service. With the ability to send unlimited letters, to unlimited recipients, and copy superfluous people, the user that seems to truly suffer, is the job seeker. Twenty five years ago, if you wanted to… Read more »

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California Law

As part of my research on California history, I came across some fascinating state laws that are still on the books, even today. I would like to share a few of these with you…. Detonating a nuclear device within the city limits results is a $500 fine. Yep. There is nothing worse than sitting down… Read more »

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But wait, there’s more…

  “If you purchase one bottle of Boxer Uprising, you get the second one for free. Just pay separate postage and handling.” Hopefully everyone reading this knows that you’re not really getting the second product for free. The boner medication you’re buying has such a huge profit margin, that it just appears that you’re getting… Read more »